Privacy Policy
Last updated: April 19, 2026
1. Introduction
Opeluxe ("Company", "we", "our", or "us") operates the opeluxe.com website. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information about you when you browse our website, inquire about our 925 sterling silver jewelry collections, or contact us regarding franchise opportunities.
2. What Information We Collect
We collect information you voluntarily provide to us and information automatically collected when you visit our website.
2.1 Information You Provide:
- Franchise Inquiry Form: When you submit a franchise inquiry, we collect your full name, phone number, email address, preferred city, investment range, and any message you provide about your business background.
- Contact Communications: When you email or contact us via WhatsApp, we collect your name, email address, phone number, and the content of your message regarding our jewelry products or business opportunities.
- Website Usage: We may collect your Internet Protocol (IP) address, browser type, pages visited, time spent on pages, and referring website information.
3. How We Use Your Information
Opeluxe uses your information for the following purposes:
- To respond to your franchise inquiries and provide you with detailed franchise information
- To contact you about your jewelry or business questions
- To process and manage your franchise application
- To send you updates, newsletters, or promotional content about our 925 silver jewelry collections (with your consent)
- To improve our website and service offerings
- To analyze how our website is used to enhance user experience
- To comply with legal obligations and prevent fraud
- To maintain records of franchise inquiries and communications
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption to protect your data during transmission. However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend safeguarding your password and not sharing personal information with others.
5. Sharing Your Information
Your personal information is not sold to third parties. We may share your information with:
- Our franchise management team to process your inquiry
- Service providers who assist us in operating our website (under confidentiality agreements)
- Legal authorities if required by law
6. Your Data Rights
You have the right to:
- Access, review, and obtain a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies & Tracking Technology
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.
8. Data Retention
We retain your franchise inquiry information for as long as necessary to process your request and comply with legal obligations, typically 2-3 years. You can request deletion at any time by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website after updates constitutes acceptance of the revised policy.
11. Contact Information
If you have questions about this Privacy Policy, wish to access your data, or want to exercise your privacy rights, please contact us:
- Email: [email protected]
- Phone: +91 9729351135
- WhatsApp: +91 9729351135
- Address: SA-422, Kaveri City Center, Delta-1, Greater Noida, GREATER NOIDA, Noida, Gautam Buddha Nagar - 201310, Uttar Pradesh, India
12. Franchise Information Privacy
As an emerging jewelry brand, Opeluxe takes franchise inquiries with great importance. We keep all business-related information from potential franchisees confidential and use it solely for franchise evaluation and communication purposes. Your investment range and city preferences help us connect with the right franchise opportunities in our network.